According to Bloomberg, 8 of of 10 businesses fail in the first 18 months. And within the first 10 years, that number increases to 96%. As a business owner, you want nothing more than to see your business succeed and flourish, but figuring out how to move forward isn’t always easy. Too often, small business owners find themselves struggling with challenges and instead of doing what they love, end up overwhelmed by all the details. At Incremental Business, our mission is to educate business owners on how to save their investment and grow their business with proven sales and marketing strategies that will help make them a success.
Stop sweating the small stuff and start focusing on doing what you love. Our services are geared towards helping your business take better care of your customer data and helping you to sell and market more efficiently. Whatever your needs may be, we are dedicated to helping your business excel.
To effectively follow up with all of your customers and get the most out of your customer data, you need a CRM to make sure the job gets done. But you’re not a one size fits all business and your CRM shouldn’t be either. We will work with you to implement a CRM that will help you to stay on top of your customers and help to maintain meaningful interactions with your customers.
Whether you’re selling products over the phone, or simply following up with leads, there are allot of moving parts to consider before starting a telemarketing campaign. For many, it is simply too much of a hassle to even consider. We will design and implement a campaign for you so you have no need to worry. When we call your customers, you will begin to build stronger customer relationships.
Get your company on the digital map and start growing your customer base online. We will help you to navigate the digital marketplace and design a marketing strategy that will work for you. When your digital marketing is done right, you will start generating more demand for your business and see more interactions from current customers.
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As entrepreneurs and business owners, it is our goal to educate businesses on the tools and strategies available to successfully communicate to customer over multiple channels, to grow their businesses and succeed. With over 30 years of experience organizing and scaling businesses, we have the tools and experience to help your business excel. No matter the size of the project, we are committed to giving our clients the quality service they deserve.
Mark has more than 25 years of experience in management and sales. He is know for successfully pioneering Call for Wine, the first provider of direct to consumer telemarketing services exclusively for the wine industry. As an accomplished business strategist, Mark understands the challenges that small businesses face. Though managing and growing sales teams, implementing CRM’s and using those channels to grow digital marketing, Mark is focused on helping companies achieve greater success though a more focused customer experience. He received his Bachelors in Economics from Southern Illinois University.
Lee Fenney has spent more than 22 years in the IT industry. He has extensive knowledge in Cloud Applications and Technologies, Federated Identity Management Solutions, and Systems Engineering Consulting. Much of his work has been focused on Deploying Enterprise Applications Globally, Application Hosting, and Application Management. With any project, Lee is dedicated to ensuring businesses have positive user experiences. Lee received a Bachelors in Industrial Technology from Southern Illinois University.
Stephen’s marketing experience began as a marketing consultant and freelance writer, helping small businesses to achieve their marketing goals. He excels at creating focused messaging and marketing strategies to engage and attract new customers. By creating cohesive marketing messages, he has helped businesses forge stronger customer relationships and grow as a result. At Incremental Business, he is in charge of web development, marketing communications, and assisting in the management of the client database. Currently, he attends Grand Canyon University and is pursuing his bachelors in Marketing.
We have partnerships with call centers all across the country with access to over 2,000 qualified telesales professionals to help fulfill any calling needs you may have. Calling is still a great way to reach out to your leads, but getting the job done takes work. Our partnerships enable us to design calling campaigns and find the right calling team to get the job accomplished. With each project, we are dedicated to ensuring our clients message is communicated effectively.
For any web development or digital marketing needs that arise, our crew of expert developers and copywriters are ready to tackle the job. From building a mobile-friendly site to creating a stunning landing page that will capture new leads, we can get it done. Having a consistent strategy is what it takes to win customers online, and your website is the glue that holds your strategy together. Our goal is to make sure your digital footprint is a representation of what makes your company great and sends the best message to your customers.
Michael has worked in client services and database development for the past seven years. Previously at Call for Wine, be began as a client services representative and later, became the manager of the client services team. Today, he is involved in CRM development and is an expert at building work-flows in order to help businesses manage their customer database more effectively. At Incremental Business, he is in charge of CRM development and client services. Previously, Michael studied linguistics at the University of California, Berkeley.